Jan 1, 2025, 00:00:00 AM(Vietnam Time)
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Cookie Statement

effective date: October 31, 2024

brief introduction

VisaTrus respects your concern for privacy and values your relationship with us. This Cookie Statement explains how we use cookies and other similar technologies to identify you when you visit websites associated with this Cookie Statement. It also explains the content of these technologies and the reasons why we use them, as well as your right to control our use of these technologies.

What is a cookie?

Cookies are text files downloaded to your computer or mobile device when you visit a website, storing specific information about website usage. They are very useful and can support websites to identify users' devices. They will return to the original website or any other website that can recognize them on every subsequent visit. The term 'cookie' used in this Cookie Statement has a broad meaning, including all similar techniques and technologies, including web beacons and log files. To learn more about these other tools, please refer to the "Glossary" section below.

The collected information and its reasons for collection

Cookies can help us better understand how you use our website, especially allowing us to provide website visitors with a more personalized and consistent experience. For example, after storing your preferences and settings, we can send content and advertisements tailored to your interests.

The types of information we collect through cookies are as follows:

• The number of times users visit the website;
; The frequency of viewing websites and pages; The click through rate and total browsing time on the website;
• The date and time when you visited the website or opened our email;
• The name of the website visited before accessing our website;
• Are you visiting our website for the first time;
• Your browsing preferences (such as webpage layout, font size preferences, language, etc.);
• Your purchases and orders;
• Your login credentials, browser type used, and IP address so that we can identify you during your subsequent visits.

In addition, cookies allow us to perform the following operations:

• Improve your user experience and customize content for your visit: We will use the information collected during your visit to provide convenience for your subsequent visits to our website, such as by remembering your login credentials and saving your language preferences
• Customize the advertising and marketing information you receive and display on the website, which may be our information or third-party information
• Analyze customer dynamics: We will compile website access information, analyze it, and finally create a summary table
• Assist in completing security and administrative management work
For example, troubleshooting page loading errors and detecting abnormal login behavior

The types of cookies we use

We use first party and third-party cookies for several reasons. Some cookies are necessary for the operation technology of our website and/or to provide you with basic functions, which we refer to as "essential" cookies. Other cookies allow us to track and lock in users' interests, thereby improving the experience of our website. Third parties use cookies to provide advertising and social media features, such as ads designed specifically for you and the ability to share page content with friends.

First party cookies
These cookies are created by VisaTrus. They are mainly used to allow you to browse our website and use its features. They may also assist in analyzing activities.

Third party cookies
In addition to our own cookies, some third parties and affiliated companies may place cookies on your device, access them, and associate web beacons with them.
. These cookies support providing third-party functionality on or through our website. The parties that set these third-party cookies can recognize your device when you visit our website and when you visit certain other websites.

Necessary Cookies
These cookies are absolutely necessary for providing you with available services through our website and cannot be turned off. These cookies allow you to use some features of the website, such as accessing secure areas that require registration, setting privacy preferences, or remembering items in your shopping cart.

Functional Cookies
These cookies allow you to browse our website or use some of its enhanced features, such as remembering language preferences or using instant messaging support. Similar to essential cookies, disabling these cookies may affect your ability to use certain website features, such as not being able to set your preferences.

Analysis Cookies
These cookies allow us or our third-party analysis providers to collect information and statistical data about your and other visitors' use of the website. With this information, VisaTarus can improve the features provided on our website.

The duration of cookie storage on the device

The storage time of cookies on your device depends on whether they are "permanent" cookies or "session" cookies. Session cookies exist from the moment you log in to the website until the end of your browsing activity. Persistent cookies are stored on your device until they expire, even after you have finished browsing activities.

Cookie Management

When you first log in to our website, you may be asked whether to accept or reject all or some cookies based on your geographical location when visiting our website. In addition, most web browsers allow you to control cookies by setting preferences, depending on the browser you are using. Most browsers allow you to view and delete cookies, block third-party cookies, or block cookies from specific websites. Please note that if you choose to disable or deactivate cookies, it may have an impact on website functionality, which will be discussed in the "Consequences of Disabling All Cookies" section below.

All Cookies:You can receive all types of cookies by setting your preferences in your web browser. Due to variations in the activation or deactivation of cookies across different web browsers, you should visit the help menu of your browser to learn more about cookie preferences.

Analysis Cookies:To disable analysis cookies, you can use the browser disable mechanism or the analysis exit mechanism maintained by our analysis provider.

Lock Cookies:If you want to learn more about custom browser ads and how you can control the cookies placed on your device to provide custom ads, you can visit the relevant ad opt out page.

The consequences of disabling all cookies

If you choose to disable cookies, you can continue to use specific parts of the website. However, some useful features may become ineffective depending on the cookies you disable. For example, you will not be able to use our online chat service, and the website and its content may not be very relevant to your preferences.

Please note that if you disable one or several cookies, we may continue to use the information collected in accordance with applicable laws before these cookies are disabled.
. However, once cookies are disabled, we will no longer collect any information through cookies that have been exited.

Changes to Cookie Statement

We may modify or update this Cookie Statement at any time to reflect changes in laws, our data collection and usage practices, or technological advancements. Please regularly review this Cookie Statement and check the "Effective Date" at the beginning of the document to see if there have been any changes to the Cookie Statement since your last review.

VisaTrus contact information

If you wish to contact us or have any questions about the use of cookies on our website, please send an email to [email protected] Regarding the types of information we collect about you and how you can exercise your data privacy rights, please refer to our Privacy Policy for details.

Glossary

The following are explanations of some technical terms used in this statement:

Log files

It is a web server file automatically created when a user accesses a website, which stores information such as domain name or IP address, URL, HTTP response code, date of visit to our website before redirection, and/or browsing time.

SDK

It is a set of tools and/or code embedded in our applications and software, which can be used by third parties to collect interaction information between users and this service.

Web beacon

(also called "pixel tag", "Internet beacon" or "transparent image file") is an electronic image, usually composed of single pixel. It can be placed on a webpage or in an email to transmit information, including the IP address of the computer that downloaded the current webpage, the page URL, the time and type of browser used to view the page, and the data contained in cookies sent by third parties.