Term of service

introduction

Welcome to our Vietnam visa application service. These terms and conditions constitute the agreement between you and us, which sets out the conditions for your use of our services. Please read these terms carefully.

service description

We provide visa application services for Vietnam, including but not limited to electronic visas, landing visas, business visas, and other types of visa application services. Our responsibility is to prepare and submit visa applications based on the information you provide, and assist in handling any issues that may arise during the application process.

Application process

By using our services, you agree to:

• Provide truthful, accurate, complete, and up-to-date personal information
• Submit necessary application materials and supporting documents according to our requirements
• Timely respond to any additional information or document requests we may make
• Pay all fees related to the selected service

payment terms

All service fees must be fully paid before we begin processing your application. We accept payment methods such as credit cards and bank transfers. All fees are denominated in Chinese Yuan (CNY), including our service fee and related visa fees.

Refund Policy

Our refund policy is as follows:

• If you cancel the service before we submit the application, we will deduct the handling fee and refund the remaining amount
• Once we have submitted the application to the Vietnamese immigration office, the service fee will not be refunded
• If the visa application is rejected, we will provide a partial refund or a free reapplication depending on the specific situation

limitation of liability

The issuance of visas is ultimately decided by the Vietnamese Immigration Department, and we cannot guarantee that all applications will be approved. We are not responsible for any loss or damage caused by the following reasons:

• Visa application rejected
• Visa processing delay
• You provide inaccurate or incomplete information
• Changes in Vietnamese immigration policies
• Force majeure

Change of terms

We reserve the right to modify these terms at any time. The revised terms will be published on our website and will take effect immediately after publication. Your continued use of our services will be deemed as acceptance of the revised terms.

Service termination

We reserve the right to terminate the provision of services in the following circumstances:

• You have violated any of these terms
• You provide false or misleading information
• You failed to pay the fees on time
• We have reason to believe that your application involves fraudulent or illegal activities

Applicable Law

These terms are governed by the laws of the People's Republic of China, and any disputes will be submitted to the relevant courts for resolution.

Contact Us

If you have any questions about our terms of service, please contact us through the following methods: